Mike Mack

President, X5 Management

Mike Mack is a sought-after Executive Coach, Consultant, and Facilitator. He has been helping business teams maximize their potential since 2006 with the use of tailored consulting and training programs, along with coaching advice. For Mike, it’s about trusted collaboration with his customers. He is passionate about helping organizations increase their customer satisfaction, improve employee retention, and achieve profitable growth. He supports business in the areas of: Customer Service, Sales Growth, Team Building, Leadership Development and Strategic Planning.
He is a three-time Amazon bestselling author: REMARKABLE SERVICE - How to Keep Your Doors Open; RELATIONSHIPS FOR KEEPS - How to Build Powerful Relationships in Business and in Life, along with his latest book, LUNCH WITH LEADERS – Real Stories of Pivotal Moments for Today’s Executive, which was published January 2024.
Mike and his colleague Kris Schinke collaborated to write a book on retaining employees, which was published in October 2023; HOW TO STOP THE REVOLVVING DOOR – 5 Strategies that will Positively Impact your Employees and Business Results.
Mike holds an MBA from Athabasca University; Completion of Governance Program for Small & Medium-sized Enterprises, The University of Alberta School of Business, Executive Education; Member of (ICF) International Coaching Federation.