🎙️170+ Episodes & Growing! 216,000+ Downloads 🚀 Join the Adventure
Nov. 20, 2024

The Ultimate Business Gift Guide: Strengthen Client Relationships This Christmas

The Ultimate Business Gift Guide: Strengthen Client Relationships This Christmas
The player is loading ...
The Business Development Podcast

In Episode 187 of The Business Development Podcast, Kelly Kennedy dives into the art and strategy of client gifting for the holiday season. He explains why giving thoughtful Christmas gifts to clients is a powerful way to strengthen professional relationships and show genuine appreciation. From creating a client list to selecting personalized, high-quality gifts, Kelly offers actionable tips for businesses to stand out. He emphasizes that client gifting isn’t about extravagance but about thoughtfulness, authenticity, and building meaningful connections. Whether it’s a customized item, branded merchandise, or a heartfelt card, Kelly shares how even small gestures can leave a lasting impact.

This episode also addresses common challenges businesses face with gifting, such as navigating corporate policies, managing logistics, and ensuring timely delivery. Kelly shares practical strategies, like using Black Friday deals to save on quality gifts and leveraging tools like Cardly for personalized holiday cards. He encourages listeners to approach gifting as an opportunity to connect on a human level and foster stronger client relationships. Episode 187 serves as a comprehensive guide for businesses of all sizes, ensuring they make the most of the holiday season to build trust, goodwill, and appreciation with their clients.

Key Takeaways:

1. Client gifting is about thoughtfulness and authenticity, not the monetary value of the gift.

2. Giving Christmas gifts strengthens business relationships by showing genuine appreciation for clients’ trust and support.

3. Personalization makes a difference—select gifts that reflect your brand and resonate with the recipient.

4. Quality over quantity is essential; avoid cheap or generic items that could harm your professional image.

5. Gifting should have no strings attached—express gratitude without expecting anything in return.

6. Creating a client list and organizing gift logistics early can simplify the process and ensure timely delivery.

7. Leveraging tools like Cardly or custom card designs adds a personal and meaningful touch.

8. Black Friday is an excellent time to purchase high-quality gifts at a discount while ensuring they arrive on time.

9. If possible, hand-deliver gifts locally to strengthen relationships through personal interaction.

10. The act of giving itself fosters goodwill and sets your business apart in a time when human connection is often overlooked.

Companies Mentioned:

Capital Business Development

Cardly

Business Development Mastery Program

Chapters

00:00 - None

00:04 - Client Gifting Strategies

01:27 - The Gift of Giving: Christmas Client Gifts

11:28 - The Importance of Client Gifts During Christmas

25:52 - The Importance of Personalized Gifts

29:05 - The Importance of Personal Touch in Gifting

Transcript
Kelly Kennedy

Welcome to episode 187 of the Business Development Podcast.


Kelly Kennedy

And today we're chatting all about client gifting.


Kelly Kennedy

How to do it, what are the best gifts to give?


Kelly Kennedy

How do we buy them?


Kelly Kennedy

How do we schedule them?


Kelly Kennedy

How do we logistically handle this complex task?


Kelly Kennedy

And should you or should you not even give Christmas gifts to your clients?


Kelly Kennedy

Stick with us.


Kelly Kennedy

You are not going to want to miss this episode.


Mark Cuban

The great Mark Cuban once said, business happens over years and years.


Mark Cuban

Value is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.


Mark Cuban

And we couldn't agree more.


Mark Cuban

This is the Business Development Podcast, based in Edmonton, Alberta, Canada and broadcasting to the world.


Mark Cuban

You'll get expert business development advice, tips and experiences.


Mark Cuban

And you'll hear interviews with business owners, CEOs and business development reps.


Mark Cuban

You'll get actionable advice, advice on how to grow business.


Mark Cuban

Brought to you by Capital Business Development Capital PD ca.


Mark Cuban

Let's do it.


Mark Cuban

Welcome to the Business Development Podcast.


Mark Cuban

And now your expert host, Kelly Kennedy.


Kelly Kennedy

Hello.


Kelly Kennedy

Welcome to episode 187 of the Business Development Podcast.


Kelly Kennedy

And today we're going to chat all about the gift of giving and how do we give Christmas gifts to clients, to people we care about, to colleagues in 2024 and beyond.


Kelly Kennedy

I know there's a lot of you out there who struggle with how the heck do I handle Christmas with my clients, with my employees, with my colleagues, whatever you want to do.


Kelly Kennedy

And today we're going to chat all about it.


Kelly Kennedy

Because, guys, I've been giving client Christmas gifts for my entire business development career, literally from like year one on.


Kelly Kennedy

I recognized how important it was to give back.


Kelly Kennedy

And it didn't matter who I worked with, what clients I worked with.


Kelly Kennedy

It was always part of our process, part of our plan.


Kelly Kennedy

And I'm hoping today to entice you to make it part of your plan, especially as we're starting to be more personal, more connected or reconnected with the people around us.


Kelly Kennedy

Because at the end of the day, guys, business is about people.


Kelly Kennedy

Your clients are people and we need to find ways to connect with them.


Kelly Kennedy

Before we get started, though, I wanted to take some time and just thank each and every one of you who's reached out to me recently about the video post that I have started making on LinkedIn.


Kelly Kennedy

Guys, you know, we've talked about this a lot.


Kelly Kennedy

Video is something that for me, I have struggled immensely with.


Kelly Kennedy

I am challenging myself to be more out there.


Kelly Kennedy

I am challenging myself to be more vulnerable.


Kelly Kennedy

And my gosh, do I ever Appreciate the support from you guys as we put out more videos, both on the business development podcast and for me personally, it is important.


Kelly Kennedy

Guys, the reality is the world is changing.


Kelly Kennedy

Video is going to be a very major part of 2025.


Kelly Kennedy

There is a shift that is happening, people, and what that shift is is a need for genuine human connection.


Kelly Kennedy

And video is an incredible, incredible way to create meaningful, genuine human connection, human interaction.


Kelly Kennedy

All of these videos, guys, they spur off into large conversations, large comment chains, you name it.


Kelly Kennedy

It's a.


Kelly Kennedy

It's literally a conversation that starts from every single video that you guys put out there.


Kelly Kennedy

It is huge.


Kelly Kennedy

It is going to be a differentiator for those that are brave enough to try it in 2025 and beyond.


Kelly Kennedy

And, guys, we've talked about this on the show a thousand times.


Kelly Kennedy

I have struggled with stage fright, performance anxiety, fear of video, you name it.


Kelly Kennedy

It's so funny.


Kelly Kennedy

You know, if you were to go back to the beginning of this show, I had an interview very early on with Jesse Shuchu, an incredible video trainer right here in Edmonton.


Kelly Kennedy

I've had Lesser Jorgensen, incredible videographer, right here at Edmonton.


Kelly Kennedy

I've talked with plenty of incredible videographers who have been like, kelly, just try video.


Kelly Kennedy

Like, you would be incredible at it.


Kelly Kennedy

You just got to go for it.


Kelly Kennedy

But, you know, it's one thing to say that, and I completely understand that, it's a whole nother thing to actually put yourself out there in front of that camera, be vulnerable, edit it, put it out to the world.


Kelly Kennedy

So, guys, I know, I know that for me, that is going to be a personal hurdle, a personal hurdle that I am going to overcome in 2025.


Kelly Kennedy

I'm making that statement to you guys right now.


Kelly Kennedy

It scares me shitless.


Kelly Kennedy

Right?


Kelly Kennedy

It is not something that I am super, super psyched about, but it is something that I'm going to get better at.


Kelly Kennedy

And, you know, I did put out a challenge which was super fun.


Kelly Kennedy

And you know what?


Kelly Kennedy

Quite a few of you took me up on it and then put out your own videos and tagged me back in them.


Kelly Kennedy

My gosh, Incredible.


Kelly Kennedy

The Rockstar listenership we have on the show.


Kelly Kennedy

You guys are all amazing.


Kelly Kennedy

I could not, could not, could not do this show without such an incredibly supportive community.


Kelly Kennedy

I am blessed to have the business development podcast community, my community of rock stars.


Kelly Kennedy

Each and every one of you guys, I am honored, blessed, you name it.


Kelly Kennedy

Could not do this show without you.


Kelly Kennedy

But the support that we got from that, and obviously the shared support back and forth, we are going to help each Other.


Kelly Kennedy

We are going to build each other up and we are going to support each other into 2025 and beyond.


Kelly Kennedy

And so each of you out there who took me up on that challenge saw me struggling with my own video and went for it on your own.


Kelly Kennedy

You are incredible.


Kelly Kennedy

You are amazing.


Kelly Kennedy

Keep it up.


Kelly Kennedy

It's going to be a differentiator for you in 2025.


Kelly Kennedy

It's funny, guys.


Kelly Kennedy

I was talking with, you know, fellow sponsor of the show, Colin Harms.


Kelly Kennedy

Me and him have become really great friends over the past couple of years here.


Kelly Kennedy

He's been a supporter of the show since, like, episode 21.


Kelly Kennedy

So funny.


Kelly Kennedy

He sent me a motivational video on episode 21.


Kelly Kennedy

And at that time, I'm not really sure how I was feeling about this show, but I think I was struggling with it.


Kelly Kennedy

I think like many early level podcasters.


Kelly Kennedy

And it was so funny because what it was saying was, hey, congratulations.


Kelly Kennedy

21 shows puts you in the top 1% of podcasts who stick with it worldwide.


Kelly Kennedy

And I thought that was pretty incredible.


Kelly Kennedy

He didn't know it at the time, but it was pretty meaningful.


Kelly Kennedy

And I think it really did motivate me to keep going.


Kelly Kennedy

And Crazy Guys, episode 187, it's a hell of a lot further than 21, but it's support like that that has allowed me to keep going.


Kelly Kennedy

And that's kind of what I wanted to portray here, is show you.


Kelly Kennedy

Is that the right thing to say to somebody or the right level of motivation can be the difference between the day that person quits trying or the day that person gives it one more go and, you know, start something incredible.


Kelly Kennedy

So to each and every one of you out there who maybe are planning to start something incredible in 2025, just go for it.


Kelly Kennedy

Understand that it's not 187 episodes all at once.


Kelly Kennedy

It's one episode at a time.


Kelly Kennedy

It's one video at a time.


Kelly Kennedy

It's one week at a time.


Kelly Kennedy

As long as you are consistent with it, it 100, 100% adds up to success for you over time.


Kelly Kennedy

And so I want each and every one of you to remember that.


Kelly Kennedy

And I want you guys to go for it.


Kelly Kennedy

I really want you guys to go for it.


Kelly Kennedy

Even if it scares the bejesus out of you.


Kelly Kennedy

It scares me, too.


Kelly Kennedy

Okay?


Kelly Kennedy

I'm scared of the next steps.


Kelly Kennedy

There's always something that I'm not experienced in that scares me because I know that as I go down this path, I'm going to have to start doing things that continue to make me uncomfortable to Grow.


Kelly Kennedy

The funny thing is the things that are holding me back from being, you know, the next level of incredible are the things that scare me the most.


Kelly Kennedy

The things that are holding me back from that next step of success are almost always the things that I'm scared to do.


Kelly Kennedy

And for some of you, that's making your cold calls.


Kelly Kennedy

For some of us, that's having to jump from audio to video.


Kelly Kennedy

For some of us, maybe that's recording our very first audio and having to listen back to ourselves for the very first time.


Kelly Kennedy

That's a humbling moment, let me tell you.


Kelly Kennedy

For real, guys, for real, we're all struggling with something.


Kelly Kennedy

There's always something that's in our way.


Kelly Kennedy

But I want you to think about this.


Kelly Kennedy

The thing that you are struggling with the most is probably the thing that's holding you back from the next level of success you want to attain.


Kelly Kennedy

More often than not, that's the case.


Kelly Kennedy

And so we may have to step up to the plate.


Kelly Kennedy

And today, I'm kind of letting you guys know, for me, it's creating video that's stepping up to the plate.


Kelly Kennedy

For me that's doing the thing that I'm super uncomfortable with, that I've been uncomfortable with for a long time.


Kelly Kennedy

That even though I've had a podcast for years, at this point, I haven't, you know, been able to take that next leap because of my own personal fears, my own feelings about myself and video and whatever else.


Kelly Kennedy

So understand, I am going to take that step.


Kelly Kennedy

I've already taken that step.


Kelly Kennedy

So many of you have commented on it, encouraged me.


Kelly Kennedy

I appreciate it immensely.


Kelly Kennedy

I am by no means a pro.


Kelly Kennedy

I might look like it on tv, but I'm not.


Kelly Kennedy

I am learning.


Kelly Kennedy

I am doing the best that I can.


Kelly Kennedy

But that's each and every one of us, right?


Kelly Kennedy

None of us are great at something when we first start out at it.


Kelly Kennedy

We get better and better and better over time.


Kelly Kennedy

But if we never start, we have no opportunity to get better.


Kelly Kennedy

So for those of you who have plans for 2025, maybe you're like me, you're going to try to do more video.


Kelly Kennedy

Maybe you're going to start a podcast of your own.


Kelly Kennedy

Maybe you're just going to make some more cold calls or, you know, commit to the active marketing process we talk about on the show.


Kelly Kennedy

Whatever it is, take that first step.


Kelly Kennedy

It really is the differentiator.


Kelly Kennedy

All right, we've had our motivational moment.


Kelly Kennedy

Let's get into it, guys.


Kelly Kennedy

Christmas.


Kelly Kennedy

Christmas, one of my favorite times of the entire year.


Kelly Kennedy

Probably one of your Favorite times as well.


Kelly Kennedy

If you're anywhere in North America, a lot of people celebrate Christmas.


Kelly Kennedy

Understand if you do not celebrate Christmas, this is also completely okay.


Kelly Kennedy

Everything that I'm going to talk about today is still relevant because likely even if you don't celebrate Christmas, many, many, many people around the world still recognize Christmas, understand the value and the personal connection of it.


Kelly Kennedy

So everything we are going to talk about today is still very much relevant.


Kelly Kennedy

Even if you may not celebrate Christmas, I'm going to start this, this out just like that.


Kelly Kennedy

I have been a fan of giving clients Christmas gifts my entire career.


Kelly Kennedy

Guys, clients, they give to me all year long.


Kelly Kennedy

The reality is I don't have a podcast if I don't have sponsors.


Kelly Kennedy

I don't have a business development company if I don't have clients who want business development.


Kelly Kennedy

Guys, clients, they look after me, they look after my business, they look after my family, they help me look after my family.


Kelly Kennedy

Clients are incredible.


Kelly Kennedy

They become great friends.


Kelly Kennedy

Some of them are incredible, incredible friends.


Kelly Kennedy

Incredible people that I am blessed to know.


Kelly Kennedy

Guys, we have this amazing opportunity once per year, once per year at Christmas to show our clients what they mean to us.


Kelly Kennedy

And there's so many of you out there who are refusing to take that opportunity.


Kelly Kennedy

And I understand for some of you, you're refusing to take that opportunity because maybe the companies you work for have horrible, horrible, horrible corporate gifting policies that we're going to talk about here.


Kelly Kennedy

But for those of you who are running your own companies, you're with, you know, various organizations, various people.


Kelly Kennedy

Now, there's no excuse at this point in time for you not giving client gifts, understand?


Kelly Kennedy

They do not have to be expensive, they have to be meaningful.


Kelly Kennedy

The secret to giving client gifts is to just being genuine, authentic and meaningful and showing a client that, hey, my gosh, you look after me all year long.


Kelly Kennedy

I sure appreciate you.


Kelly Kennedy

Let me start by saying right off the bat that giving clients Christmas gifts is not bribery.


Kelly Kennedy

And I feel like there's a lot of corporate policies out there, anti bribery policies that basically state that employees of a company cannot accept any gifts, typically from another company as part of their anti bribery policy.


Kelly Kennedy

Now, let me just like, I hate this.


Kelly Kennedy

I think it is so ridiculous.


Kelly Kennedy

Because let me just start out.


Kelly Kennedy

If I give you like a 25 or a $50 gift, whatever it is, do you think that that is going to be the main difference between you picking my company and another company for a service in the next year?


Kelly Kennedy

My answer to that is bullshit.


Kelly Kennedy

Bullshit.


Kelly Kennedy

It is not bribery to give a normal Christmas gift To a client.


Kelly Kennedy

So for those of you who are having to struggle within those horrible policies, I completely understand.


Kelly Kennedy

Worked within them for years.


Kelly Kennedy

Understand too.


Kelly Kennedy

Most of them do have a minimum.


Kelly Kennedy

That is okay.


Kelly Kennedy

So if they actually go back and they look at the policy, most policies state that you cannot accept a gift worth more than $25 or something like that.


Kelly Kennedy

Whatever it be, who cares if that's their policy?


Kelly Kennedy

And you talk to your client and they say, we have a $25 gift policy.


Kelly Kennedy

Buy them a $25 gift and a card and say thank you at the end of the day.


Kelly Kennedy

It's not about the gift.


Kelly Kennedy

That's what I want you guys to take away from this episode.


Kelly Kennedy

Client gifts is not about the gift.


Kelly Kennedy

It's about the meaning.


Kelly Kennedy

It's about showing them, hey, I'm a human being, a person who appreciates you and what you do for me, my business, my organization throughout the year.


Kelly Kennedy

And this is how in this one moment that I'm going to let you know that it is an incredible, incredible opportunity to build a genuine human to human connection with your client in a completely normal and appreciated way.


Kelly Kennedy

Now understand, first off, bribery is real.


Kelly Kennedy

So we are going to talk about bribery quickly because I do want to like straighten that out.


Kelly Kennedy

A Christmas gift is not a bag full of money.


Kelly Kennedy

It is not a new car.


Kelly Kennedy

It is not a paid vacation for your client to somewhere in the Bahamas.


Kelly Kennedy

Okay, that might be bribery.


Kelly Kennedy

That is a whole nother level of something.


Kelly Kennedy

Okay?


Kelly Kennedy

That is not what we are talking about today.


Kelly Kennedy

We are talking about genuine, real client Christmas gifts.


Kelly Kennedy

This is going to be something personal, something meaningful, Maybe some branded items, maybe something you picked up at the store.


Kelly Kennedy

It's probably going to be a couple hundred bucks tops.


Kelly Kennedy

Like, we're not talking a, a bag of money.


Kelly Kennedy

Okay, like, let me just like clarify that right now for any of you who are saying like, oh, well, this sounds like bribing.


Kelly Kennedy

It is not bribing.


Kelly Kennedy

Client Christmas gifts are not bribing.


Kelly Kennedy

Bribing is like I said, bag of money, giving a car.


Kelly Kennedy

And yes, there are plenty of companies who do this.


Kelly Kennedy

And yes, it is bribing.


Kelly Kennedy

They have expectations with it.


Kelly Kennedy

That is the difference between a client Christmas gift and a bribe.


Kelly Kennedy

Everything that I'm going to talk about today comes with no expectations on your behalf.


Kelly Kennedy

We give because it is the right thing to do, because it is a nice thing to do.


Kelly Kennedy

Because we are showing our appreciation.


Kelly Kennedy

We are not gifting with expectation in return.


Kelly Kennedy

We are gifting because we want to, because it is the right thing to do.


Kelly Kennedy

As A company for a client who has given us so much.


Kelly Kennedy

Remember, they've already given to you.


Kelly Kennedy

The clients have already given to you by giving you their business, by looking after you, by looking after your family.


Kelly Kennedy

Okay?


Kelly Kennedy

This is just an opportunity for you to give back.


Kelly Kennedy

No strings attached.


Kelly Kennedy

Remember, we give with no expectations in return.


Kelly Kennedy

Client gifts are a meaningful way to show appreciation once per year.


Kelly Kennedy

Now I give with nothing expected in return.


Kelly Kennedy

My clients chose me, trusted me, supported me throughout the year.


Kelly Kennedy

And Christmas is my opportunity and my turn to give something back, no strings attached.


Kelly Kennedy

So that's the key, guys.


Kelly Kennedy

Client Christmas gifts are a no strings attached situation.


Kelly Kennedy

We do it from the bottom of our heart.


Kelly Kennedy

And we're going to talk about today, the steps that I have used with not just my company, but various companies I've worked with, because I know this can start to feel like a challenging thing to manage.


Kelly Kennedy

But understand, it does not have to be crazy expensive.


Kelly Kennedy

It does not have to be very hard to manage.


Kelly Kennedy

There are many easy ways to handle Christmas gifts for employees, clients, colleagues at Christmas.


Kelly Kennedy

But we have to essentially think about how we are going to do it.


Kelly Kennedy

What are the best things to pick up for them and how do we facilitate essentially the logistics of getting them the gift.


Kelly Kennedy

If we can do all this properly, it does not have to be hard.


Kelly Kennedy

It can actually be fairly easy.


Kelly Kennedy

And if we do it right, heck, we might even get everything to them on time.


Kelly Kennedy

Okay, so I know I have some of you now who are saying, okay, Kelly, I get it, I get it.


Kelly Kennedy

This makes, at the end of the day, our clients give to us all year long.


Kelly Kennedy

Christmas is an incredible opportunity to show them we care, to show them that they matter to us by giving back.


Kelly Kennedy

By giving back to them.


Kelly Kennedy

That is really what this is about.


Kelly Kennedy

Every company on earth should be doing this, by the way, every single company on earth should be giving something back to their clients to show them that they appreciate them.


Kelly Kennedy

Companies that have policies that do not do this, in my mind, are just cheap.


Kelly Kennedy

I have no other way about it.


Kelly Kennedy

They don't care about people.


Kelly Kennedy

Everything is just a transaction.


Kelly Kennedy

Giving back to your clients is about showing them that you value them, that you want to build genuine connection with them, that you genuinely care that they chose you.


Kelly Kennedy

That is what it is about.


Kelly Kennedy

How do we do it?


Kelly Kennedy

Incredible.


Kelly Kennedy

Okay, number one, we need to print out our customer list for the year.


Kelly Kennedy

Guys, we always give to clients that worked with us over the past year.


Kelly Kennedy

You may or may not choose to give to past clients as well.


Kelly Kennedy

There might be past clients who've just Become really great friends.


Kelly Kennedy

Remember, there are no rules.


Kelly Kennedy

There are no rules for how to give client Christmas gifts at Christmas.


Kelly Kennedy

Okay, guys, So I don't feel like, oh, they have to be current clients.


Kelly Kennedy

No, they don't have to be current clients.


Kelly Kennedy

They can be past clients.


Kelly Kennedy

They can be colleagues, they can be friends.


Kelly Kennedy

Whatever you want.


Kelly Kennedy

It's your company, your choice on how you're going to do it.


Kelly Kennedy

But we need to create a list.


Kelly Kennedy

And so I think for most of us, a great place to start is by hopping on our accounting software, whatever we're using, to track our clients and figure out who have been our clients over the past year.


Kelly Kennedy

Okay.


Kelly Kennedy

Once we can identify all the companies, then we need to identify the personnel that we worked with at those companies, because those are the people that we are going to give Christmas gifts to.


Kelly Kennedy

They're the people that we interact with.


Kelly Kennedy

They're the people who gave us the business to begin with.


Kelly Kennedy

Those are the people that we want to start generating meaningful relationships with.


Kelly Kennedy

Okay, so once we create the full company list, I want you to then go back in and start to put, you know, the key employee that you worked with at each of those organizations.


Kelly Kennedy

Now, for those of you who've worked with multiple employees at the organizations, you may have to choose, depending on what your budget is.


Kelly Kennedy

Like, I don't know what your Christmas budget is.


Kelly Kennedy

There's no rules for that either.


Kelly Kennedy

So depending on what your budget is, you may need to narrow that down to the top two or three people that you worked with on a consistent basis over the year.


Kelly Kennedy

And there's nothing wrong with that.


Kelly Kennedy

Guys, we did that for years when I worked at an inspection firm.


Kelly Kennedy

You know, when you work with lots of different places, sometimes you have to narrow it down to the top people.


Kelly Kennedy

So don't be afraid to narrow that list at every company to, say, the top two or three people that you worked with throughout the year that you would like to give back to.


Kelly Kennedy

Okay.


Kelly Kennedy

Now, over the years, I've created this list using Excel.


Kelly Kennedy

You guys can use a pen and paper, you can use Excel, you can use any type of tracking sheet that you guys want.


Kelly Kennedy

Just make sure that you are able to list it out for you.


Kelly Kennedy

You need the company, you need the names, and you need the various locations for you to be able to ship those gifts to.


Kelly Kennedy

Okay.


Kelly Kennedy

This list will also serve as your gift allocation tracker in the end.


Kelly Kennedy

So we also want to leave a spot where we can write what we gave to each of these people so that we can remember ourselves what we gave them and have a list somewhere showing who got what last Christmas.


Kelly Kennedy

We want to make sure too that the addresses of the individuals is also on that list.


Kelly Kennedy

Now for many companies you can just send it to the main place of business, you can drop it off in the main place of business.


Kelly Kennedy

But for those of us who work across the nation, like me, I'm typically shipping things.


Kelly Kennedy

Make sure that you are getting the address of the individuals, whether that be their home address, depending on how close you are with them, or whether that be the company address at their location.


Kelly Kennedy

Number two, once we have this list completely created, this is where the fun starts.


Kelly Kennedy

You will likely have a number of gifts that you know you need.


Kelly Kennedy

Whether that's 5, 10, 20, 30, 50, 100.


Kelly Kennedy

I don't know how big your company is.


Kelly Kennedy

Take your pick guys, but you'll have a list of the number of Christmas gifts that you will need to give that year.


Kelly Kennedy

So now it is time to buy our gifts.


Kelly Kennedy

And guys, the more personal we can get with these gifts, the better.


Kelly Kennedy

I'll give you some examples.


Kelly Kennedy

When I launched the business development podcast, the initial sponsors, I know many of them had an interest in audio.


Kelly Kennedy

And so for the gifts that I gave my very first year of the business development podcast, I gave microphones.


Kelly Kennedy

I literally went to the store, I got high end USB microphones.


Kelly Kennedy

They were, you know, a few hundred bucks each, whatever they were, and I sent them out to all the sponsors of the show that year.


Kelly Kennedy

Now understand, I'm trying to relate it.


Kelly Kennedy

I'm trying to make something that is genuine, that is Kelly Kennedy, that is coming from Capital Business Development.


Kelly Kennedy

Many other years with Capital Business Development, I would create really nice padfolios embroidered with the Capital Business Development logo and we would send those out to all the clients.


Kelly Kennedy

Why?


Kelly Kennedy

Because the whole point of them hiring me was to get meetings.


Kelly Kennedy

And so why not have beautiful padfolios to take to those meetings.


Kelly Kennedy

So think about it from that standpoint.


Kelly Kennedy

If you can get personal, if you can give them something that isn't just a cookie cutter piece of junk like a lot of companies are giving.


Kelly Kennedy

Unfortunately, a lot of companies are ordering swag from these absolute crap companies.


Kelly Kennedy

It's coming back, it's just junk.


Kelly Kennedy

It's probably going to be broken in a couple of days, a couple of weeks, whatever it is.


Kelly Kennedy

There's so much crap out there.


Kelly Kennedy

Guys, think about what can I give that is quality that is going to represent me, my company in a great way, right?


Kelly Kennedy

And guys, I'm not saying like, I'm not saying you can't, you know, give Coffee mugs or.


Kelly Kennedy

You can't do things like that.


Kelly Kennedy

Just understand, everything you give is a reflection of you, your company and how much you care about that person.


Kelly Kennedy

Think about that.


Kelly Kennedy

Think about that before you give them a piece of junk plastic pen.


Kelly Kennedy

Okay?


Kelly Kennedy

Like, yes, I'm talking to a lot of companies out there who are giving away total garbage because they don't understand.


Kelly Kennedy

They're not thinking about it from a standpoint of how can I give something of quality and value that somebody is going to value and remember us with.


Kelly Kennedy

They're thinking, how do I get as much of my crap with my logo out there as possible?


Kelly Kennedy

That is not the way to go about it, guys.


Kelly Kennedy

Quality over quantity, always.


Kelly Kennedy

We talk about it when we're designing brochures, right?


Kelly Kennedy

We want something that's visually engaging, high quality, that's going to scream, we know what we're doing.


Kelly Kennedy

We're trustworthy, we're dependable.


Kelly Kennedy

When you're giving away your, you know, 50 cent plastic piece of junk pen with your logo on it, that is not doing you any favors, okay?


Kelly Kennedy

Take the time.


Kelly Kennedy

Take the time when identifying the right client gift to give, try to tie it back to something that was genuinely unique to you, that, that connects, that is a connection point between you and that client that is relevant to you and that client and maybe even the work that you do together.


Kelly Kennedy

You know, gifts with meaning that are meaningful, they have that much more power behind them.


Kelly Kennedy

The quality of that, of that gift, it really can be the difference between being something that is memorable forever and something that's going to be junk in the trash pen two weeks from now.


Kelly Kennedy

So think about that before you give something next time.


Kelly Kennedy

It doesn't have to be expensive.


Kelly Kennedy

Understand?


Kelly Kennedy

I'm not saying expensive.


Kelly Kennedy

Quality does not mean expensive.


Kelly Kennedy

It means thoughtful.


Kelly Kennedy

It means finding something that makes sense.


Kelly Kennedy

And yeah, unfortunately, a lot of the time that can cost a little bit more.


Kelly Kennedy

But trust me, that little bit more is worth it.


Kelly Kennedy

Nine times out of ten, okay, Avoid junk.


Kelly Kennedy

It doesn't have to be expensive.


Kelly Kennedy

The more personal you can make it, the more unique you can make it.


Kelly Kennedy

That is the secret.


Kelly Kennedy

It is actually November 19th of 2024 right now in this recording.


Kelly Kennedy

What does that mean?


Kelly Kennedy

We are about 10, nine or 10 days away from Black Friday.


Kelly Kennedy

And yes, Black Friday has penetrated Canada.


Kelly Kennedy

It is no longer a United States only holiday.


Kelly Kennedy

I would say Black Friday's actually surpassed Boxing Day at this point in Canada.


Kelly Kennedy

It's pretty crazy how fast it took hold.


Kelly Kennedy

However, there is an incredible thing about Black Friday.


Kelly Kennedy

Black Friday means that you can get some of the best deals of the year on almost anything you want to buy.


Kelly Kennedy

And you can do it in a time frame that allows you to buy incredible client gifts at a discount and still be able to wrap them, create a nice card, and get them to your clients ahead of Christmas.


Kelly Kennedy

Guys, it is great.


Kelly Kennedy

It is great.


Kelly Kennedy

And let me tell you, early on in my business development career, we recognized this and what we started doing was we would do client gift shopping on Black Friday.


Kelly Kennedy

So we would have a list.


Kelly Kennedy

We'd have our list ready to go of what we were looking for and how many client gifts we needed, and we would be hitting the stores.


Kelly Kennedy

It was either me or a couple other colleagues.


Kelly Kennedy

We hit in the stores Friday morning on Black Friday to pick up client gifts, guys.


Kelly Kennedy

And, you know, on a certain level, I've been doing this ever since.


Kelly Kennedy

May not be as much, but I almost always buy something for clients on Black Friday.


Kelly Kennedy

It is an incredible, incredible time.


Kelly Kennedy

And if you were hearing this and it is live this week, that means you still have lots of time to go out and do this.


Kelly Kennedy

So if you're looking for, you know, ideas on how to get these client gifts, how to get them at a discount, Black Friday, guys, it is the secret.


Kelly Kennedy

Start making it like a annual corporate holiday to go and pick out client gifts for your clients.


Kelly Kennedy

You know, especially if you're buying tech, especially if you're buying, like, microphones, cameras, anything like that.


Kelly Kennedy

Always discounted, always.


Kelly Kennedy

The right time to do it is Black Friday.


Kelly Kennedy

All right, we have gone out, we've shopped well.


Kelly Kennedy

We've gotten something that's personal, high quality.


Kelly Kennedy

The client is going to love it.


Kelly Kennedy

What is next?


Kelly Kennedy

Next, we have to write a personalized card.


Kelly Kennedy

We have to write a card, guys.


Kelly Kennedy

The card is super, super meaningful.


Kelly Kennedy

And if you guys are like me, I've had trouble writing my whole life.


Kelly Kennedy

But we live in this incredible time where we can type.


Kelly Kennedy

We can absolutely type.


Kelly Kennedy

Do not be afraid to type up a card.


Kelly Kennedy

We've been creating our Christmas cards at Capital Business Development for the last five years.


Kelly Kennedy

Literally.


Kelly Kennedy

We've been creating them in house.


Kelly Kennedy

I make my own.


Kelly Kennedy

I've seen some pretty great alternatives, actually.


Kelly Kennedy

One of our sponsors at work, office furniture, Rodney Lover, sent me a Cardly card last year and, and introduced me to the founder and CEO of Cardley, Patrick Gaskin.


Kelly Kennedy

Guys, Cardly is incredible.


Kelly Kennedy

If you guys just want to outsource your Christmas card making, do it on Cardly.


Kelly Kennedy

It is super, super amazing.


Kelly Kennedy

They have a font.


Kelly Kennedy

It's like a perfect handwrite.


Kelly Kennedy

When you get it you can't distinguish that it was not handwritten by an individual.


Kelly Kennedy

It's actually a font, but it looks like perfect, perfect handwriting.


Kelly Kennedy

So do not be afraid to use a company like Cardly this year to get your cards done.


Kelly Kennedy

They do cards around the world.


Kelly Kennedy

They're based out of Australia, but they're very much North America and around the world.


Kelly Kennedy

So don't be afraid to use a company like Cardly.


Kelly Kennedy

If you just want to outsource that, don't be afraid to pick up your own cardstock.


Kelly Kennedy

Staples in Canada has some.


Kelly Kennedy

Not sure in the US where you might go, but probably any office supply store is going to have card stock that you can create and print your own cards with.


Kelly Kennedy

Don't be afraid to design your own card.


Kelly Kennedy

It's awesome.


Kelly Kennedy

We've been doing it for years.


Kelly Kennedy

I love it.


Kelly Kennedy

It's personal.


Kelly Kennedy

I can type up each message myself.


Kelly Kennedy

Takes almost no time at all.


Kelly Kennedy

Or if you're old school, and I don't mean old school.


Kelly Kennedy

Guys, I have nothing against a handwritten card.


Kelly Kennedy

They are incredible for those that have beautiful handwriting.


Kelly Kennedy

If you have beautiful handwriting and you like to write your own cards, guys, there is nothing more authentic than handwriting your own Christmas card to a client at Christmas.


Kelly Kennedy

Guys, there's nothing better if you have this skill.


Kelly Kennedy

Do not be afraid to go to the store, buy Christmas cards, and hand write your own message for that.


Kelly Kennedy

Real nice touch, guys.


Kelly Kennedy

But either way, you need to accompany the gift with a message.


Kelly Kennedy

And do not be afraid to be vulnerable.


Kelly Kennedy

Do not be afraid to be thankful, to show them how much you mean to them in those cards.


Kelly Kennedy

Guys, it is an incredible way to communicate.


Kelly Kennedy

And guess what?


Kelly Kennedy

Your clients probably only receive like a handful of cards every year.


Kelly Kennedy

And most of them are from their family and people that care about them.


Kelly Kennedy

So if you send them a card, what does that mean?


Kelly Kennedy

It shows them you care about them.


Kelly Kennedy

That's the whole point.


Kelly Kennedy

Number four, we need to ship and deliver.


Kelly Kennedy

We need to get these things logistically to the right places.


Kelly Kennedy

And if you're like me and you have clients across Canada, across North America, this can start to be challenging.


Kelly Kennedy

Okay, if you have to ship, make sure that we're starting to get this stuff early.


Kelly Kennedy

Make sure that we wrap our presents.


Kelly Kennedy

Why?


Kelly Kennedy

Because who doesn't like opening a gift, right?


Kelly Kennedy

It doesn't matter if it came in the mail.


Kelly Kennedy

Wrap it, guys.


Kelly Kennedy

Wrap it.


Kelly Kennedy

It makes all the difference.


Kelly Kennedy

If you are shipping, make sure that they are in the Mail by December 10th at the latest.


Kelly Kennedy

Guys, Christmas in Canada is bonkers.


Kelly Kennedy

Christmas in the United States Bonkers.


Kelly Kennedy

If you want to make sure that your gift is going to get there on time, we need to get these things in the mail.


Kelly Kennedy

This year is going to be a tough one for Canada.


Kelly Kennedy

Canada Post, our main post service is on strike.


Kelly Kennedy

Yay.


Kelly Kennedy

Thanks for picking the worst time ever.


Kelly Kennedy

Obviously very strategic, but damn it, is it going to cause problems this Christmas?


Kelly Kennedy

So we're going to start looking at Purelator, FedEx and maybe some of the other solutions in the US.


Kelly Kennedy

Use whatever you need, but make sure that these gifts are getting in the Mail by December 10th at the latest.


Kelly Kennedy

For a personal touch, guys, if your clients are local, if you typically work local and everybody you worked with this year is in the same city, same town, hand deliver these things.


Kelly Kennedy

Hand deliver these things.


Kelly Kennedy

It is incredible.


Kelly Kennedy

Nobody on earth won't take the time to see you.


Kelly Kennedy

If you tell them that you have a client gift to drop off for them.


Kelly Kennedy

Everybody will take five minutes to chat with you.


Kelly Kennedy

It's a great way to build an authentic connection, to strengthen a connection.


Kelly Kennedy

If you can hand deliver these things, do it.


Kelly Kennedy

It is worth it every single time.


Kelly Kennedy

And lastly, guys, pat yourself on the back.


Kelly Kennedy

You did it.


Kelly Kennedy

You stood out.


Kelly Kennedy

You stood out.


Kelly Kennedy

You built authentic human connection.


Kelly Kennedy

In a time when nobody is prioritizing that this is the way, the way moving forward is to be more human centric.


Kelly Kennedy

Be a human, stand out.


Kelly Kennedy

Give a gift, create a relationship.


Kelly Kennedy

Build a relationship.


Kelly Kennedy

It is going to change business for you forever.


Kelly Kennedy

And if nothing else, you're going to feel amazing because you know what?


Kelly Kennedy

Giving feels good.


Kelly Kennedy

Christmas is a great time to give back to the incredible clients who support you all year long.


Kelly Kennedy

Remember, even if you or your clients don't celebrate Christmas, they still appreciate the thought.


Kelly Kennedy

Everybody appreciates being cared about.


Kelly Kennedy

Everybody appreciates being thought of.


Kelly Kennedy

Take the time.


Kelly Kennedy

Gifting is an amazing way to build a personal connection with your clients.


Kelly Kennedy

Do not miss this once per year opportunity to share your humanity.


Kelly Kennedy

All right guys, that takes us to the end of the show and we're doing something a little different this week.


Kelly Kennedy

I'm actually going to go into the show updates and shout outs at the end.


Kelly Kennedy

I know we always typically do show updates at the beginning, but after some conversations, I'm going to try to do it this way for a little bit.


Kelly Kennedy

We are sitting at 224,000 downloads.


Kelly Kennedy

We have 2,990 followers on Apple, Podcasts and Spotify.


Kelly Kennedy

If you are looking for ways to support this show that no one cost a dime, give us a follow.


Kelly Kennedy

If you're not currently following, tell a friend, family member, colleague.


Kelly Kennedy

This show, that is how we grow.


Kelly Kennedy

We grow through word of mouth.


Kelly Kennedy

We grow through recommendation.


Kelly Kennedy

It is other rock stars telling new rock stars.


Kelly Kennedy

So please do, please do that for us.


Kelly Kennedy

It helps us grow.


Kelly Kennedy

We have Community Questions coming up next week, guys.


Kelly Kennedy

November Community Questions is coming up here next Wednesday.


Kelly Kennedy

If you want to get questions in ahead of that show, guys, shoot them on over to podcast Capital BDCA or shoot me a DM over LinkedIn.


Kelly Kennedy

We will definitely get those added ahead of the show.


Kelly Kennedy

And remember guys, if you are hearing this show and you need business development support, you have a team that needs business development support.


Kelly Kennedy

Or heck, you just need a little bit of motivation and encouragement to keep going and do the things you need to do.


Kelly Kennedy

The Business Development Mastery Program is for you guys.


Kelly Kennedy

It is a three month program, six sessions over those three months.


Kelly Kennedy

We're going to talk about target list creation, we're going to talk about personal branding, we're going to talk about how do we use CRM effectively.


Kelly Kennedy

We're going to talk about how do we achieve our actual growth goals in 2025 and beyond.


Kelly Kennedy

And guys, I am going to support you through it the entire way.


Kelly Kennedy

If you have any challenges in business development, by the end you will have a structure.


Kelly Kennedy

You will know what to do and when to do it.


Kelly Kennedy

To continue to move the needle forward, feel free to book a Discovery call with me by going to Capital BD CA and clicking on the coaching and following the path that takes you on.


Kelly Kennedy

Or go to LinkedIn, click Amplify your impact under my profile picture and sign up for a free Discovery call and we will see you then.


Kelly Kennedy

Shout outs this week Jen Berry, Adam Kimmel, Deanna Keane, Rodney Lover, Colin Harms, Raphael Servan, Gillian Shecker, Daniel Sonnenberg, Brian Hayes, Mark Medoza, Jason Chakalakal, Gary Noseworthy, Jan Hanat Amin, Samji, Chris Small, Irina Horiaceva, Jamiah Zagel, Aaron Haberman, Jorie Evans, Sean Sule, Jesse Shuchuk, Carmen LaBelle, Luanna Burns, William Silva, Michelle Sammy Wiebe, Nate Simpson and Susan Peseka.


Kelly Kennedy

Until next time, this has been the Business Development Podcast and we will catch you on the flip side.


Mark Cuban

This has been the Business Development Podcast with Kelly Kennedy.


Mark Cuban

Kelly has 15 years in sales and business development experience within the Alberta oil and gas industry and founded his own business development firm in 2020.


Mark Cuban

His passion and his specialization is in customer relationship generation and business development.


Mark Cuban

The show is brought to you by Capital Business Development, your business development specialists.


Mark Cuban

For more more we invite you to the website at www.capitalbd.ca.


Mark Cuban

see you next time on the business development podcast.