Tired of Hearing No? These 10 Fixes Will Land More Client Meetings


If you're struggling to land client meetings, you're not alone — and you're definitely not broken. In Episode 223, Kelly Kennedy breaks down the 10 most critical reasons your business development efforts might be falling short and delivers the tactical fixes you need to turn things around. From outdated marketing materials to weak digital introductions, poor targeting, and a lack of consistency, this episode acts like a diagnostic tool for your BD process. Whether you're a seasoned sales pro or just getting started, this is the clarity you've been looking for.
You’ll walk away with proven strategies to build real interest, connect directly with decision-makers, and confidently ask for what you want. Kelly also shares bonus tips on leveraging your CRM, structuring your time, and using your voice — not just your inbox — to cut through the noise. If you’re serious about mastering business development and closing more meetings, this is the episode that changes the game.
Key Takeaways:
1. Marketing materials must build instant interest or you’ll never make it to the meeting.
2. Your website should look like a $20 million company even if you’re a team of two.
3. Brochures aren’t dead — they’re a secret weapon when designed to speak your customer’s language.
4. You can’t rely on inbound alone; 80% of your effort should be proactive outreach.
5. If you’re not targeting the right people at the right companies, you’re wasting time.
6. LinkedIn is the modern BD battlefield — complete your profile, post consistently, and connect with buyers weekly.
7. Digital introductions build warmth and fill your pipeline before the call even happens.
8. Direct contact data is gold — find it, use it, and follow up until you book or disqualify.
9. Your voice is your most powerful sales tool; call more than you email and always leave great voicemails.
10. There’s no magic script — just confidence, consistency, and asking for the meeting every single time.
Level Up Your Business Development with Kelly Kennedy – Free Discovery Call
Business growth isn’t luck—it’s a skill. Master proven strategies to close more deals, generate leads, and scale with confidence.
✔ Actionable frameworks that drive real results
✔ Coaching tailored to your goals
✔ Strategies to win more business
Serious about growth? Book your free session now.
00:00 - None
01:29 - None
01:35 - Understanding the Challenges of Booking Meetings
07:44 - The Importance of Brochures in Business Development
11:40 - Building a Strong Social Media Presence
20:53 - Leveraging LinkedIn for Business Development
23:27 - Utilizing LinkedIn for Effective Marketing
30:16 - The Importance of Voice in Communication
37:49 - Bonus Tips for Successful Business Development
38:34 - Effective Time Management for Business Development
Welcome to episode 223 of the Business Development Podcast.
Speaker AAnd today we're diving deep into the 10 most critical reasons you're not booking enough meetings and exactly how to fix them.
Speaker AIf you've been struggling to get prospects to say yes, this episode is your roadmap.
Speaker ALet's diagnose the problem and get you back into the room where the magic happens.
Speaker AStick with us.
Speaker AYou are not gonna want to miss the this episode.
Speaker BThe great Mark Cuban once said, business happens over years and years.
Speaker BValue is measured in the total upside of a business relationship, not by how much you squeezed out in any one deal.
Speaker BAnd we couldn't agree more.
Speaker BThis is the Business Development Podcast, based in Edmonton, Alberta, Canada, and broadcasting to the world.
Speaker BYou'll get expert business development advice, tips and experiences.
Speaker BAnd you'll hear interviews with business owners, CEOs and business development reps.
Speaker BYou'll get actionable advice on how to grow business brought to you by Capital Business Development, CapitalBD CA.
Speaker BLet's do it.
Speaker BWelcome to the Business Development Podcast.
Speaker BAnd now your expert host, Kelly Kennedy.
Speaker AHello.
Speaker AWelcome to episode 223 of the Business Development Podcast.
Speaker AI have been getting a ton of comments lately about people that are struggling with setting meetings.
Speaker AI get many questions on the topic, asking how can they be more successful?
Speaker AHow can they close more meetings, perfect their scripts?
Speaker AWell, today I'm going to tackle this very subject and I can't wait to get into it.
Speaker AGuys, closing meetings is the entire point of business development.
Speaker AEverything that we are doing as business developers is to get us to the meetings.
Speaker AHowever, the path to the meeting is not always paved in gold.
Speaker AIt's not always obvious.
Speaker AAnd the tools and strategy that we must use to get there are not all created equal.
Speaker AAnd so today I'm going to dive deep into my process and what I've always used to book meetings and the strategies I've used to get there.
Speaker AAnd guys, there are no magic pills, no magic pathways.
Speaker AThere's just strategic process and doing the same right things week over week that get results for you over time.
Speaker ARemember, there's no magic bullet.
Speaker AThere's no easy button in business development.
Speaker AThere is consistency over time, and it's consistency over time that leads to success.
Speaker AWhenever people are struggling to book meetings, we have to look at the entire marketing process as a whole.
Speaker ARemember, there's a precursor to every meeting that must be met.
Speaker AAnd we must build enough interest because when the interest is peaked, so are your meeting closure rates.
Speaker AAnd so today we're going to talk about the 10 steps to help you book more meetings.
Speaker ANumber one, marketing materials.
Speaker AOkay?
Speaker AMarketing materials are absolutely everything when it comes to your meeting success rates.
Speaker ARemember, meetings don't happen if you can't build enough interest to get them there.
Speaker ALet me repeat that again.
Speaker AMeetings do not happen where there is no interest.
Speaker AIt is absolutely critical as business developers that we are working and utilizing marketing materials to build interest with our respective clients.
Speaker AOkay?
Speaker AWe absolutely, absolutely have to be building enough interest to get ourselves to the meeting.
Speaker AAnd we must start with our websites.
Speaker AOkay?
Speaker AWebsites in the 21st century have to be bold, beautiful, visually appealing.
Speaker AThey must include video.
Speaker AThey have to be designed to lead prospects down a path.
Speaker AUser experience with our modern websites is absolutely critical.
Speaker AHow are they being interacted with?
Speaker AWhat is the path that our prospects are going down when it comes down to traveling or traversing our websites?
Speaker AOkay, we have to create great user experiences.
Speaker AOur websites have to be bold, beautiful, visually appealing.
Speaker AWe have to be marketing to millennials with our websites.
Speaker AGuys, 12 seconds, you got to hook them quick.
Speaker AYou got 12 seconds to grab our attention.
Speaker AAnd so I always say at this point, on your homepages of your websites, guys, they have to be beautiful.
Speaker AThey have to include video.
Speaker AThere has to be something to keep people on the page and to keep people engaged to want to go further into the site.
Speaker AWe can't be utilizing too many words, okay?
Speaker AWords are out.
Speaker AOnly use as many words as necessary to convey the point that you want to convey.
Speaker AStop writing articles on your homepages of your websites.
Speaker AMake sure that you're using a few sentences to drive home what it is you're trying to drive home.
Speaker ALeave options for them to read deeper.
Speaker ABut remember, on those homepages or where you got people scrolling, you don't need a lot of words.
Speaker AWords are out, visual, beautiful, pictures, video that is in.
Speaker AMake sure that all of your websites have an easy way to connect.
Speaker ARight, Easy way to connect, easy way to book a meeting.
Speaker AHow can we convert from our sites right to meetings?
Speaker AIf we can utilize our websites to get to meetings, great.
Speaker AMake sure that it's easy for somebody to book a meeting off your website.
Speaker AMake sure that it's easy for them to contact you.
Speaker AMake everything as simple and easy as possible to make that connection happen.
Speaker AYour website is your 80s 20 story skyscraper.
Speaker AYou have the ability, no matter how big or small your company is, to look as big as you want.
Speaker AMake sure that your website conveys who you are, what you do, that is accurate and, and has all of your services and products available on it.
Speaker AWe have to make sure that we are competing with the big boys.
Speaker AWebsites allow us to do that.
Speaker AWebsites allow even the smallest company to look relevant, to look big, to look competitive, to look like a leader in their space.
Speaker AMake sure that our websites are done right.
Speaker ADo not neglect them.
Speaker AIf you have not looked at your website in a number of years and you're struggling to book meetings, this could absolutely, absolutely be one of the challenges you are facing.
Speaker AHowever, it's just one piece of the puzzle.
Speaker AThe next thing we have to look at are our brochures.
Speaker AOkay?
Speaker ABrochures are more powerful than ever.
Speaker ADo not neglect them.
Speaker ADon't make this mistake.
Speaker ABrochures are not dead.
Speaker AThey are more powerful than ever.
Speaker AWhy?
Speaker ABecause less people than ever are using them.
Speaker AMake sure that we're building bold, beautiful brochures that you're making both digital and physical copies because we market them in different ways.
Speaker ANow.
Speaker AMake sure that just like on the website, we're making our brochures bold, beautiful, high impact, visually appealing.
Speaker AMake sure we're using powerful wording, but once again, just like the website, not too wordy.
Speaker AYou're not selling anything, guys.
Speaker AYou're not selling anything from these websites in your B2B businesses, okay?
Speaker AYou're not selling anything in the brochures.
Speaker ARemember, what is the point?
Speaker AWe have to build interest.
Speaker AEverything else will be done in person, will be done in that face to face meeting or that virtual meeting.
Speaker AThe sale is done through the relationship and trust generated in the meeting.
Speaker AThe brochures, the marketing materials, the websites, they're just tools to get you to that meeting.
Speaker AMake sure that we're using them as such.
Speaker AMake sure that they're designed to build interest.
Speaker AThat is the secret.
Speaker AAnd with Millennials and Gen Z, you have less time than ever to generate that interest.
Speaker A12 seconds with millennials, 8 seconds with gen Z.
Speaker AWe have to be on point when we're designing our marketing materials.
Speaker AFrom this point forward, we have to make sure that we're prioritizing visual appeal and impact over everything else.
Speaker AThat is what's going to get you to that next step.
Speaker AWe have to make sure that whenever we make brochures that we're speaking to our customers in a way that they understand.
Speaker AOkay?
Speaker AWe have to speak to our customers in a language that they understand.
Speaker AThat means that if you're marketing to oil and gas, that you're speaking to them in oil and gas terms and you're using references that they understand.
Speaker AIf you're marketing to manufacturing, same thing.
Speaker AYou're speaking to them in ways that the manufacturing Industry understands in terms that they understand.
Speaker AWe have to make sure that if we're selling industrial tires that we're speaking to industry, that we're speaking to them in terms that they understand.
Speaker ANot the same way that we would speak to an end consumer for their car tires.
Speaker AOkay.
Speaker AThere are different terminologies depending on the industry.
Speaker AAnd if this means that you have to create multiple cut sheets, and we're going to get into that in a minute, if this means that you have to create multiple cut sheets to speak to more than one industry, do it.
Speaker AYour results are going to be much higher when you speak to industry in a way that they understand.
Speaker AOkay.
Speaker AAnd last but not least, we want to utilize a folder style brochure with a pocket on the inside so that we can create inserts for each product and service that we sell.
Speaker AThis is like the best way to market brochures moving forward.
Speaker AOkay.
Speaker AWe have a main folder insert which has, you know, a brief overview of the company, might talk about your values.
Speaker AIt has a bold, beautiful picture on the front cover, maybe a tagline to just get people interested.
Speaker ABut all of the meat and potatoes of the brochure is actually in the inserts.
Speaker AAnd we create these cut sheets, we call them, and they're essentially a one pager on a product or service.
Speaker AAnd every product and service we create a one pager for.
Speaker AAnd then, heck, we might even create more to speak to multiple industries.
Speaker AAnd let's go back to our commercial tire example and let's say that we can sell light duty tires and heavy duty commercial tires.
Speaker AWe're going to create a cut sheet for light duty that speaks to civilians and end users.
Speaker AAnd we're going to create one for heavy duty commercial that speaks to companies and speaks to heavy duty tires in a term that they understand.
Speaker AThis is going to make you much more successful over time.
Speaker AOnce again, if you have a product and service that can serve oil and gas, but can also serve forestry or manufacturing, we create a cut sheet for each one for that same product or service speaking in terms that they understand.
Speaker AIf we can market to people in ways that they understand, our conversion rates go through the roof.
Speaker ABecause people like to be marketed to in a way they can relate.
Speaker AIf we can do it in a way that they can relate, we're going to have higher success rates with our meetings.
Speaker AAnd for the last piece of our marketing materials, we have to talk about social media in 2025 and beyond.
Speaker ASocial media is absolutely mandatory.
Speaker AAnd this is on everywhere that you can get to your customers.
Speaker AI always say LinkedIn.
Speaker AI think for B2B branded business, LinkedIn is where it's at.
Speaker ASo if you're only gonna have one social media page, make it be a LinkedIn.
Speaker AEspecially if you sell B2B services, okay?
Speaker AHave accounts for your company.
Speaker AHave a way that you can look like you exist in 2025.
Speaker ABecause if you don't have a social media at this point, you're losing relevancy.
Speaker ASo what do we have to do?
Speaker AWe have to create a corporate page.
Speaker AOkay?
Speaker ASo very easy to do on LinkedIn.
Speaker AProbably take you a couple of hours just to set up a basic corporate page.
Speaker AThen we need to fill it out completely.
Speaker AEverything, guys, don't leave anything unturned.
Speaker AMake sure that every piece that you can fill out for your company that you are doing.
Speaker ASo make sure that with these pages, our goal is to help people through valuable content, right?
Speaker ANobody cares about your company, right?
Speaker AAt the end of the day, nobody cares about your company.
Speaker AYou have to make them care about your company.
Speaker AYou have to show them you're doing things worth caring about.
Speaker AFind ways to help people.
Speaker AFind ways to help your clients in free ways.
Speaker AYou know, I dealt with a gentleman named Marcus Chan once and he said, give away 90%, sell 10.
Speaker AI think this is a very relevant thing in this modern day.
Speaker AWe have to make sure that we are giving back, that we are building interest in our company by giving things away.
Speaker AOkay?
Speaker AReally, this is a great example of this.
Speaker AI give away all my business development advice on this podcast.
Speaker AThis is probably the best business development resource on the Internet at this point.
Speaker ABut I still sell 10% to the people who want to go a step further, to the people who want that team training, to the people who want that one on one coaching, to the people who want retainer services.
Speaker AI can help them through that 10%.
Speaker AThe remaining 90%, I give it away on the show.
Speaker AThink about how you can do that with your business using your platforms, whether it be social media, podcast or something else.
Speaker AFigure out how to give back to the community.
Speaker AIf you can figure out how to give back to the community, the community will give back to you.
Speaker AMake sure that we are helping people through valuable content which may be your area of expertise.
Speaker AOkay?
Speaker AWe have to build our social presence, which means it's not enough just to create our social media pages anymore.
Speaker AWe actually have to participate.
Speaker ASo somebody comments, comment back.
Speaker AFeel free to comment on behalf of your company on other people's posts.
Speaker AFigure out ways to build your social presence to build your relevancy in this new digital Age.
Speaker AOkay?
Speaker AIt doesn't matter what your product and service is.
Speaker AYou can benefit from having a strong social presence at this point.
Speaker ABe credible and be findable.
Speaker ASocial media is an incredible way to become relevant, to become findable in this 21st century.
Speaker AWe have to be utilizing it effectively.
Speaker AStart that company page.
Speaker AUse that company page.
Speaker AMake it part of your daily routine from this point forward.
Speaker AStart to build that digital footprint on behalf of your company.
Speaker AAnd last but not least, utilize your social media to establish authority in the space.
Speaker AThis is why giving away that knowledge and helping people is so valuable in this modern day.
Speaker AIt builds authority in the space.
Speaker AYou know, it's one thing to say you're good at something, but it's another thing to be able to show people week over week, month over month, year over year, that you really know what you're talking about, that you actually are credible, that you actually are a valuable company providing valuable information to people.
Speaker AIf you do this, people will notice, right?
Speaker AEstablish authority in your space by giving away valuable information, by educating and inspiring.
Speaker ATrust me, this is the currency of the new digital world.
Speaker AWe have to make sure that we are okay with giving away our knowledge freely.
Speaker AThis will pay itself back in dividends.
Speaker ADon't safeguard all this information.
Speaker AHelp people and they will help you.
Speaker ANumber two, we have to follow an active marketing process.
Speaker AStop waiting for inbound leads.
Speaker AGet ahead of the need.
Speaker AAccording to Salesforce State of Marketing 2023 data, 78% of high performance marketers use active marketing.
Speaker AWhat we teach on this show proactive outreach to engage leads.
Speaker AFrom the very beginning of the business development podcast, I have recommended that business developers follow an 8020 rule.
Speaker A80% active marketing to 20% passive marketing strategy.
Speaker AWhat does this mean?
Speaker AThis means 80% of the time I want you tracking down actual contact data, direct emails, direct phone numbers and making calls.
Speaker ASending emails, but primarily making calls and asking for what you want, which is a meeting.
Speaker AEven if there isn't an immediate opportunity.
Speaker AWe want to get ahead of the need.
Speaker AIf we can get ahead of the need, when that need comes up for our customer, they remember you.
Speaker AThey remember who reached out to them and booked that meeting and introduced themselves.
Speaker AIf you're on the other side of it and they are googling for your product and service while they're finding you and all of your competitors at the same time, you have no competitive advantage except for whatever the Internet says about you.
Speaker AAt least if you can get ahead of the need, you are giving yourself a competitive advantage.
Speaker ABy being somebody they know, by being somebody who's already introduced their company, let them know you can't wait to meet with them.
Speaker AHeck, maybe you're taking that a step further and you've actually established a relationship with that person and you're utilizing account management tactics to make yourself even more relevant when that need comes up.
Speaker AGreat.
Speaker ABut remember, active marketing is more effective than passive marketing, period.
Speaker AIt allows you to get ahead of the need, making you more competitive when that need comes up.
Speaker ASo remember, guys, 80% active marketing.
Speaker ADirect contact, emails, phone calls, asking for that meeting, establishing trust, establishing that relationship, that is the secret to success.
Speaker ADon't just wait around for your customers to call you.
Speaker AI don't care how great your passive marketing strategies are, how big of a billboard you have, how many commercials and ads you've put out in the world, active marketing is still going to be more effective and at bare minimum, way more cost effective than the other way around.
Speaker ANumber three, we have to identify the ideal customers for your business.
Speaker AI already know there's a lot of you struggling because of number three.
Speaker AIf we don't do the homework upfront, if we don't identify the ideal customers to work with, the ideal buying positions at each of those companies, who are the buyers of your product and services and connecting with them proactively, you're going to be running into challenges.
Speaker AIf you're just calling a company switchboard and saying, I don't know who I need to speak with, but I have this company and I think we could help you.
Speaker AYou're going to run into a lot of roadblocks and it's not going to be easy for you to close business.
Speaker AOkay?
Speaker AWe have to do the legwork upfront.
Speaker AThis starts with identifying the industry, sub industries and the locations you want to work at.
Speaker AAnd I always say the best location is where you are at.
Speaker AYou are always going to be the most competitive in your home base location.
Speaker AStart in your home base location and work your way out from there.
Speaker ABut we have to identify who are the prime industries that we could work with.
Speaker AWho then are the sub industries who may service that prime industry?
Speaker AWho might have a better opportunity for us than even the prime industry does?
Speaker AAnd a lot of clients that I work with, I find this the sub industries are actually better clients than the prime industry they thought they wanted to work with.
Speaker AWho are the main industries?
Speaker AIs it oil and gas, is it manufacturing, Is it pulp and paper, Whatever.
Speaker ABut then who are the industries that we could also work with?
Speaker AWho've won the prime contracts working with those companies?
Speaker ABecause nine times out of 10, they bite off more than they can chew and they need that additional support and they can end up being better clients and have been for a lot of my service companies than the prime industries ever could have been.
Speaker ABecause they bite off more than they can chew and they need that extra support and they're willing to pay for it.
Speaker AIdentify industry stub, industry and location.
Speaker AOnce we can identify that, we have to identify who are the buying positions.
Speaker AAnd not just buying position, buying positions.
Speaker AThere's usually multiple buying positions for your product and services.
Speaker AAnd so we have to identify who can actually make that buying decision for our product and service.
Speaker AIs it procurement, is it the project manager, is it the president?
Speaker ARight.
Speaker AWe have to identify who are the buying positions and all the buying positions who could potentially buy our products and services for people to connect with.
Speaker ABecause if we can identify the industry, sub industry location and then we can identify the buying positions and then we can track down the people that are in those buying positions, your odds of closing a meeting that is actually going to turn into real business for your company, go through the roof.
Speaker AWe have to do this legwork up front, okay?
Speaker AWe absolutely have to do the legwork up front.
Speaker AThe detective work I like to call it up front in order to have long term success.
Speaker AIf you can get really great at this, your meeting closure rate is going to go through the roof.
Speaker ABut it comes down to identifying the target ahead of contacting them.
Speaker AIf you can identify that target ahead of contacting them, you're going to be exponentially more successful.
Speaker ANumber four, we have to leverage LinkedIn like the pro you are, okay?
Speaker AIt's 2025.
Speaker ALinkedIn is king.
Speaker AIf your job on behalf of your company is to grow business, you have to be on LinkedIn at this point, guys.
Speaker AIt's that good.
Speaker AIt's non negotiable anymore, okay?
Speaker AYou have to fully complete your LinkedIn pages.
Speaker ALook like someone who is trustworthy, dependable and most importantly, real.
Speaker AOkay?
Speaker AReal.
Speaker AWe have to ask for recommendations from clients.
Speaker AOkay?
Speaker AStart building that credibility.
Speaker ABots don't typically have recommendations.
Speaker AGuys, start asking your clients to leave you recommendations on your LinkedIn pages.
Speaker AMake sure that we are fully completing our profiles, that they are engaging, that they speak to what we do, that they showcase all of our experience, our credentials, our certificates, everything.
Speaker AYou can complete those pages.
Speaker AMake sure they are absolutely filled out and make sure that your banner images and your profile pictures are excellent.
Speaker ANo, it's not cool to just like take a picture with your phone anymore.
Speaker AGo get professional photos, have somebody make you a Beautiful banner.
Speaker AIf you can't do it yourself, find ways to stand out on LinkedIn.
Speaker AIt will help you with your business development efforts.
Speaker AIf you look relevant, if you look credible, if you look like somebody, somebody wants to know, okay, so fully complete that LinkedIn profile.
Speaker AMake sure that you look trustworthy, ask for recommendations.
Speaker AGet a business account.
Speaker AIf you do not yet have Premium, you need LinkedIn Premium to do business development.
Speaker AAt this point, guys, a basic business account is required.
Speaker AIt gives you unlimited searching ability, which is ultimately what we need as we move forward.
Speaker AOkay, we need to make sure that we are connecting with 100 potential prospects each week.
Speaker AYou have a hundred invites a week on LinkedIn, guys, for your personal pages, 100 per week.
Speaker AIf you don't use them, you lose them.
Speaker AWe have to make sure that we are fully utilizing our 100 invites each week, connecting with potential clients.
Speaker AYou also have 250 invites for your corporate pages.
Speaker ASo if you've created a company page on LinkedIn, each month you get 250 invites to send to potential clients.
Speaker AOnce again, to follow your corporate pages.
Speaker AUse all 250 invites each month at the beginning of each month, and as people accept, you actually get more back.
Speaker ASo I always do it at the first of each month.
Speaker ASend out all your corporate invites to your corporate page.
Speaker ASend out.
Speaker AAnd then as people accept them, continue to send them and try to get, you know, 300 if you can, each month to grow that corporate page.
Speaker AOkay, now what is the benefit of growing our LinkedIn with potential prospects?
Speaker ANow here's the thing.
Speaker AIf we go back and we look at passive ad strategies like billboards, tv, radio ads, everybody sees them.
Speaker AWhat are the odds that a potential client sees it?
Speaker AIf you are not a B2C business?
Speaker AOkay, well, if you're not a B2C business, the odds of a potential client seeing it are very, very low.
Speaker ARight?
Speaker AEverybody's seeing it.
Speaker ASo you're just kind of shooting in the dark, hoping to God that somebody sees your ad that can actually buy your product and service.
Speaker AIf you connect with 100 potential prospects each week and you've done the legwork upfront and you know you're connecting with potential buying positions.
Speaker ANow every single time you post something on your LinkedIn, whether it be your corporate page, whether it be, whether it be your personal page, every time you share something, your potential prospects are likely seeing this.
Speaker AIt is a better value proposition, period.
Speaker AIt is a better value proposition for you to grow your social media presence than it is for you to utilize passive ad strategies like billboards TV and radio ads at this point because you can make sure that you connect with only potential prospects for your business and they are seeing your ads.
Speaker AIt's like one of the best things that's ever happened for marketing.
Speaker ASo we have to be utilizing our social medias effectively at this point forward.
Speaker AI can't knock this home hard enough.
Speaker AMake sure that we are also posting and sharing in our LinkedIn groups as well to maximize exposure.
Speaker AIf you're in construction industry, if you're in marketing, whatever you're in, there are groups, really effective groups for you to join and you can post and share your stuff in there as well.
Speaker A20 per week by the way, you can post 20 group posts per week.
Speaker ASo start to utilize your group posts.
Speaker AStart to use up all 20 of your group posts per week.
Speaker ASharing your valuable marketing materials, sharing your valuable insights with groups.
Speaker AFurther growing your personal and corporate pages.
Speaker AOkay?
Speaker AStart to utilize all of these free avenues available to you once you are on LinkedIn to grow your marketing presence.
Speaker AYou can get tens of thousands of impressions over LinkedIn guys with potential prospects for absolutely free, free as part of your LinkedIn subscriptions.
Speaker AMany of you may not know that and so start to utilize LinkedIn groups.
Speaker AStart to join relevant groups, see which ones give you the best engagement and double down in them.
Speaker ABut start to get that information out to the world and watch people start to follow you from those group posts.
Speaker AIt's really incredible.
Speaker AGuys, start utilizing LinkedIn groups if you are not doing so yet.
Speaker AFor both your personal and your corporate posts.
Speaker ANumber five.
Speaker AWe have to double down on our digital introductions.
Speaker AOkay?
Speaker ASend brief digital introductions to all new connections with those potential prospects and let them know that you would love to connect virtually or in person.
Speaker AOkay?
Speaker AWhen you connect with somebody, send them a message.
Speaker AIntroduce yourself, be personal.
Speaker AAttach a brochure.
Speaker ALet the brochures do the selling and the talking.
Speaker ARight?
Speaker ALet the brochures build the interest.
Speaker AYou just introduce yourself.
Speaker ALet them know, hey, I work in X, Y, Z business.
Speaker AI do this.
Speaker AI'd love to meet you sometime.
Speaker AThat's it.
Speaker ABe personal.
Speaker ABe a human.
Speaker ACome across as a human, not a robot.
Speaker AStop using canned AI where possible.
Speaker AOr if you're going to use canned AI, make it as personal as you humanly can to truly make that great connection.
Speaker AAnd don't forget to let them know you would love to meet them.
Speaker AAnd make sure guys that you add all new contacts to the digital introduction stage of your CRM.
Speaker AWe're not diving deep into CRMs today.
Speaker AIf you want to go back and listen to a previous show.
Speaker AI have many, many, many shows on CRMs.
Speaker ABut the very first stage in all of our CRMs is our digital introduction stage.
Speaker ASo what does that mean?
Speaker AIt means once we've connected with somebody on LinkedIn, we've sent them an introduction introducing ourselves, we've attached a brochure so they know what our company is and what we do.
Speaker AWe add them to our digital introduction stage of our CRM so that we can contact them later.
Speaker AOkay, so this is essentially building our funnel.
Speaker AAll of these people who you are making aware of your company, of your products and services, they are now warm leads.
Speaker APut them into that digital introduction stage for later.
Speaker AAnd when you guys are looking to add people to the weekly contact stage, you pull from digital introductions with the relevant companies you want to work with.
Speaker AThis is incredibly effective and I've been utilizing it at capital for years to grow my customers businesses.
Speaker ANumber six.
Speaker AWe then must find the direct contact data for leads and move them to weekly contacted stage.
Speaker AOkay, so once we have, you know, let's call it 30 companies in our digital introduction stage, it's time to start moving these companies over to direct contact.
Speaker AOkay.
Speaker AWe have to find the direct emails and the direct phone numbers for each of these contacts for the weekly contacting stage.
Speaker AIf you can't find one but you have the other, that is fine.
Speaker AIt is still direct contact.
Speaker ABut we have to make sure that we either have the direct email to this person or the direct phone number to this person.
Speaker AOnce we have that, we can move them into the weekly contacted stage.
Speaker AOkay, and if you're struggling to find the email for these people, it's never been easier.
Speaker AGuys, hop onto Google, type XYZ company email.
Speaker ALike I said, there'll probably be 10 companies that pop up that sell data and what they'll say, they'll, they'll want you to buy it, but you don't have to buy it.
Speaker AMost of them will have a little thing that says 99% of the time this email works for this company.
Speaker AGive it a try.
Speaker AHonestly, it's worked for me so often, I would never pay for data.
Speaker AIt's easy to find.
Speaker AUse that email format and you can find that email fairly quickly within one or two tries.
Speaker AOkay.
Speaker AThe other thing is, if you're looking for the phone number, guys on LinkedIn, look for the corporate office that is close to the location that the people are at.
Speaker ANine times out of 10, they work at the location in their town or in their city.
Speaker ASo don't be afraid to call the main line and say, hey, I'm looking to speak with Jane Doe or John Smith.
Speaker ACan you put me through?
Speaker AAnd nine times out of ten they will.
Speaker AAnd if you can get to their voicemail, this way counts as direct contact.
Speaker AUtilize that number from this point forward to get in touch with these people.
Speaker ABut nine times out of 10, finding that direct contact data, it's not that hard.
Speaker AIt's going to take some detective work.
Speaker AAnd heck, sometimes if you look at LinkedIn and you click the contact data button, they even have their phone number and emails right there.
Speaker ASo depending on the people, they may be more free to do it.
Speaker AIf you have to track it down, call the main line at the location closest to them and ask to speak with them.
Speaker AThat works for me most of the time.
Speaker AAnd even with some of these newer companies, they have robo dialers that's super easy to operate and you can get through fairly quickly.
Speaker ASo just find that contact data, move them to direct contact and follow up weekly until you either disqualify or get the meeting number.
Speaker A7.
Speaker AStop hiding behind emails.
Speaker AOkay, emails are great.
Speaker AI get it.
Speaker AI use them too.
Speaker AI totally understand.
Speaker ABut guys, most of the meetings I book, I book them through my voice.
Speaker AOkay?
Speaker AWe must call and connect with our voices.
Speaker AIt is the most powerful tool we have as business developers.
Speaker ALeave voicemails at a rate of 2 to 1 over emails.
Speaker AOkay?
Speaker ASo make two calls to every email you send and you're going to have way, way more success.
Speaker AIt works really, really well for me if I have the direct phone number and I have the direct email.
Speaker ALet's say that I call two weeks in a row and I still haven't gotten through.
Speaker AI may drop an email.
Speaker ABut then the next week I'm going to go back to calling because at the end of the day, I know that if I can get them that one time on the phone, I can introduce myself.
Speaker AI've left, let's call it five, six, seven, eight great voicemails, maybe two to three great emails.
Speaker AAnd I say, hey, it's Kelly with XYZ company.
Speaker AI'm still looking to book that introduction meeting with you.
Speaker AThey know who I am and most of the time they give me that meeting.
Speaker AYou are going to be far more successful booking meetings over the phone.
Speaker AHear that again.
Speaker AYou are going to be far more successful booking meetings over the phone.
Speaker APlease pick up your phone and make the calls.
Speaker AI know it's hard, I know it's scary.
Speaker AI know we don't want to do it, but it works.
Speaker AIt works.
Speaker AAnd it works better than any other medium.
Speaker AWe have to this day, if you want to book more meetings, you have to make more phone calls.
Speaker ANumber eight, we have to leave great voicemails.
Speaker AOkay?
Speaker A80% of your calls are going to be voicemails.
Speaker AThey're going to go to the voicemail.
Speaker ALeave voicemails that you would call back.
Speaker APut a smile on your face, have a little fun with them.
Speaker ALeave voicemails that are entertaining, that are memorable, that are kind, that are happy, that let them know you can't wait to meet them.
Speaker AThose are voicemails that people will be willing to call back.
Speaker AOkay?
Speaker AKeep the voicemail short and sweet.
Speaker AKeep them confident and let them know what you want.
Speaker AYou would love to meet them.
Speaker AYou want a meeting.
Speaker AYou have a product and service that'll be valuable to their company and you can't wait to chat with them about it.
Speaker ALeave great voicemails and you will book more meetings.
Speaker ANumber nine, There is no magic script.
Speaker AHear that again.
Speaker AThere is no magic script.
Speaker ATrial and error will get you there.
Speaker AGuys, I've been doing this a long time.
Speaker AI don't have a magic script.
Speaker AI make a new script for every single company and I change it, usually multiple times in my tenure with that company.
Speaker AWhy?
Speaker ABecause there is no one size fits all dialogue for every single client.
Speaker AOkay?
Speaker ADon't worry about the script.
Speaker ADon't worry about it.
Speaker ATrial and error will get you there.
Speaker AActually, your biggest hurdle is you and your confidence in the call.
Speaker AOkay?
Speaker AOnce you understand the company and what they do, you can talk about it with anybody.
Speaker ADon't worry about creating a magic script.
Speaker AThe magic script is not what is holding you back from booking meetings.
Speaker AOkay?
Speaker AThere is no replacement for just making the calls.
Speaker AAnd there's so many people who feel like, oh, I don't have a script, so I'm not going to make the call.
Speaker AOkay, don't do this.
Speaker ADon't do this.
Speaker ANo great business developer has this one script that rules them all.
Speaker AThey just don't.
Speaker AIt's different for every customer.
Speaker AIt's different for every product and service.
Speaker AAnd it can change every couple of months, right?
Speaker AGet comfortable with something, but just start, just start.
Speaker ACall, introduce the company.
Speaker ADon't be afraid.
Speaker AIf you're new to say, hey, I'm new, bear with me on this.
Speaker ABut I work with X, Y, Z company.
Speaker AWe have this product and service and I think it might be valuable to you.
Speaker AWould you like to book a meeting?
Speaker ADon't be afraid to do something that simple.
Speaker AI really mean it.
Speaker ABut really, there's no Replacement for making the calls.
Speaker AYou could have the best script in the world.
Speaker AMaybe it took you six months to figure it out.
Speaker ABut if you didn't make calls for six months, you're gonna suck at that script just as much as somebody who's winging it.
Speaker ASo my point is, you're better off just to make the calls.
Speaker AYou're better off just to trial and error and learn what works as you go.
Speaker AAnd don't be afraid to make mistakes.
Speaker AHeck, you're going to make mistakes.
Speaker AI make mistakes all the time, guys.
Speaker AFor real.
Speaker AI still make mistakes all the time.
Speaker AOn behalf of all of my clients, on behalf of myself and my own business.
Speaker ARight?
Speaker AI have mushmouth.
Speaker AI have mushmouth on this show.
Speaker AYou don't hear it.
Speaker ACause I cut it out a lot of the time.
Speaker ABut it's okay.
Speaker AIt's absolutely okay to make mistakes.
Speaker AWhat's not okay is to not make the calls because you're afraid of making mistakes.
Speaker AOkay?
Speaker AWe all make mistakes.
Speaker AEvery single one of us.
Speaker ANo matter how great of a business developer you are, we make mistakes.
Speaker AWe forget what we're going to say.
Speaker AWe have mushmouth moments.
Speaker AOkay?
Speaker AIt's okay.
Speaker AIt's okay, because the next call will be better, right?
Speaker AIf you have one bad call, no, no big deal.
Speaker AThe next one will be better.
Speaker AIt's a numbers game.
Speaker AWe have to make the calls.
Speaker AWe have to, have to, have to make the calls.
Speaker AYou're going to make mistakes.
Speaker AIt's completely okay.
Speaker ADon't let that hold you back.
Speaker AAnd remember, when you get these people on the phone or you get them on the voicemail, always, always, always ask for what you want.
Speaker ABe brave.
Speaker ABe brave.
Speaker ARight?
Speaker AFortune favors the bold.
Speaker AFortune favors the bold.
Speaker AWhen you get these people on the phone, don't forget to ask them for the meeting.
Speaker AWhen you have that great voicemail, don't forget at the end to say, hey, I can't wait to meet you.
Speaker ACan we set up a meeting in the next couple of weeks?
Speaker AGive me a shout back at xyz X, Y, Z, X, Y, Z.
Speaker AWhatever.
Speaker AAsk for what you want.
Speaker AAsk for what you want and you shall receive what you want.
Speaker ADo not ask and you will receive nothing.
Speaker AAsk, don't forget, no matter what.
Speaker AAlways ask for what you want and you want that meeting and 10 believe you can do it.
Speaker AWhether you think you can or you think you can't, you are right.
Speaker AOnce again, whether you think you can or you think you can't, you are right.
Speaker AWhich means if you don't believe you can book the meeting.
Speaker AYou can't.
Speaker AIf you believe you can book the meeting, you absolutely can, and you'll put in the effort to make it happen.
Speaker AOkay?
Speaker ABelieve in yourself.
Speaker ABelieve in yourself.
Speaker AYou are capable.
Speaker AYou are absolutely capable.
Speaker AIf you're not booking the meetings you want to book, double down and make the extra calls.
Speaker ADo the thing you're afraid to do.
Speaker AI can almost guarantee you right now, if you're struggling to book meetings, if you're struggling to grow the company, you're struggling because you're not doing the thing you're afraid to do.
Speaker AAnd that thing is probably, pick up the phone and make those calls.
Speaker AOkay?
Speaker AWe have to, have to, have to make the calls.
Speaker AWe have to be brave enough to make those calls.
Speaker AI know it's the 21st century.
Speaker AI know we live in the social media age.
Speaker AI know emails are like the way of the land, but trust me, even to this day, I book more meetings with phone calls than I do with any email or any social media pitch ever.
Speaker AI mean that for real.
Speaker ADirect phone calls are powerful.
Speaker AThey're absolutely powerful.
Speaker APick up that phone.
Speaker APick up the phone.
Speaker ADo the uncomfortable thing and watch your meeting rates absolutely, absolutely rise.
Speaker AYou have to hold yourself accountable.
Speaker AYou have to do the work consistently and weekly, and you have to always ask for what you want.
Speaker AAnd last but not least, do not let failure be an option.
Speaker AIf you are not winning, make more calls.
Speaker AIf you're not hitting the results you need to make, put in the extra time until you do.
Speaker AGuys, we can't let failure be an option.
Speaker AI've been great at business development because I flipping hate losing.
Speaker AI absolutely hate losing.
Speaker AWhich means some weeks I put in extra effort.
Speaker ASome weeks I can make five calls and book five meetings and be like, oh, I'm done.
Speaker AThat's great.
Speaker AOther weeks, it could take me 50 calls to book those five meetings.
Speaker ABut the point is, we have to make the calls.
Speaker AThere's no replacement for the calls.
Speaker AYes, some weeks are going to be better than others for you, but you have to double down.
Speaker AYou have to do the thing week over week, month over month, year over year.
Speaker AIt's consistency over time that breeds success.
Speaker AConsistency over time is the secret to success.
Speaker AThere is no secret.
Speaker AYou have to put in the effort and you have to do it every single week.
Speaker AIf you can do this consistently, you will book meetings consistently.
Speaker AI have three more bonus tips for you guys today as well.
Speaker ANumber one is utilize your CRM to keep on track.
Speaker AGuys, I live by my CRM.
Speaker AEvery time I do my connections on LinkedIn, I add them to my digital introduction stage of my CRM.
Speaker AEvery single time I book a meeting, I move them from weekly contacted stage to my meeting stage of my CRM.
Speaker AEvery time I disqualify, I remove them from my weekly contact stage of my CRM.
Speaker AAnd I'm constantly working to keep about 30 to 50 contacts in that weekly contacted stage on my CRM.
Speaker AAnd I use that as my metric of success.
Speaker AI use that to show my teams where I'm at.
Speaker AUtilize your CRM.
Speaker AIt is absolutely incredible.
Speaker AIt's great for keeping track of where you're at and it's great for knowing what you need to do week over week.
Speaker AUtilize your CRM and utilize it consistently.
Speaker ASecond, schedule your time.
Speaker ASeriously, guys, schedule your time.
Speaker AWe all have, you know, Outlook or Google Calendar at this point.
Speaker AUtilize them.
Speaker AUtilize them.
Speaker ABook times to make those calls.
Speaker ABook times to send your digital introductions.
Speaker ABook times to do your social media, Book times to evaluate your marketing materials or whatever else you got to do.
Speaker AStart to be more efficient with your time.
Speaker AGuys, if I don't schedule my time, I waste a ton of time.
Speaker AAnd I know you do too.
Speaker AWe have to get better at managing our time and doing focused work.
Speaker AThe currency of the future is focused work, okay?
Speaker AIt's so powerful.
Speaker AOne hour to two hours of focus calls will yield more meetings than eight hours of unfocused work.
Speaker AI guarantee it.
Speaker AFocus that time.
Speaker ASlot that time in your calendar.
Speaker AWhether you're doing your LinkedIn connections, whether you're doing your calls, whether you're doing your data entry, whether you're doing your CRM updates, whatever it is you're doing, slot that time and start to live by your calendar.
Speaker AIt will change your life.
Speaker AMark my words.
Speaker AEfficient use of time will change your life.
Speaker ANo matter whether you're an entrepreneur, a business developer, an executive of all types, schedule that time.
Speaker AYour time is your most valuable asset.
Speaker ATreat it like it's worth $1,000 an hour and you will be worth $1,000 an hour.
Speaker AAnd last but not least, utilize a daily to do list.
Speaker AOkay?
Speaker AA daily task list.
Speaker AI like to call it top things to do today.
Speaker AEvery day I sit down and I write out top things to do today and I write down the top five things that'll make the biggest impact in my business that day.
Speaker AWhether it be make my calls, do my digital introductions, create content for my sponsors, whatever it is, write down the top five things that will absolutely move the needle for your business that day, and then also do a move the needle list for the week what are the top 10 things that would move your business forward if you did it this week?
Speaker AI do a weekly goal list and I do a daily goal list.
Speaker AAnd don't be afraid to do both.
Speaker AThey will change your business.
Speaker AThey will change your efficiency.
Speaker AThey will make you better.
Speaker ATrust me.
Speaker AGoal lists are powerful and anything you write down actually gives you a 42% higher success rate of completing it.
Speaker ASo write those goals down.
Speaker ADaily Goals and Weekly Goals.
Speaker AIf you or your team are struggling with business development, you're not getting the meetings you need.
Speaker AYou're not following a weekly process.
Speaker AI can help.
Speaker AMy Business Development Mastery Program is a three month masterclass on business development.
Speaker AWe're going to help you guys accomplish your growth goals in 2025.
Speaker AWe're going to enact effective process at your business and we are going to inspire you and your staff to accomplish goals like never before.
Speaker AReach out to me podcastapitalbd, ca or book a meeting directly from my LinkedIn page.
Speaker AIf you are struggling to book meetings, it's very likely that one of the 10 things that I named are not in alignment.
Speaker AAlways ask yourself 1.
Speaker ADo my marketing materials build enough interest and represent me well?
Speaker ANumber two, Do I have the right targets with my potential clients and am I contacting them directly?
Speaker AAnd three Am I putting in consistent weekly effort and asking for what I want?
Speaker ADo those weekly.
Speaker AReview your marketing materials.
Speaker AMake sure that they're adequate for the people you're targeting.
Speaker AMake sure that you are targeting the right people and then make sure that you are putting in consistent weekly effort and you will close more meetings.
Speaker AThere is no magic button.
Speaker AYou have to put in the effort.
Speaker AYou have to put in the effort and you have to do it consistently.
Speaker ABut trust me, if you start to put in consistent effort, even if you start out real sucky within a few months, you're going to be really damn good and you're going to be booking meetings like nobody's business.
Speaker AOkay?
Speaker ATrust me on this consistent effort.
Speaker AThere is no replacement for it.
Speaker AMeetings are where the magic happens.
Speaker AMeasure your success in meetings and watch your business soar.
Speaker AMy goodness, guys, I hope this helps a lot of you.
Speaker AI know, I know.
Speaker AI get asked about it all the time.
Speaker AI get asked about meetings all the time.
Speaker AI'm struggling to get meetings.
Speaker AI can't do it.
Speaker AIt's not working.
Speaker AWorking for me.
Speaker AGuaranteed.
Speaker AIt's one of the things that I just discussed.
Speaker AOkay, shout outs this week.
Speaker AJamia Zagel, Tim Zagel, Colin Harms, Michelle Sammy Wiebe, Nathan Plum, Rodney lover, Zale Moransky, Ross Hewitt, Lauren Graff, Gary Noseworthy, Eric Portillo, Jamar Jones, Susan Paseka and Jason Chakalakal.
Speaker AUntil next time, you've been listening to the Business Development Podcast and we will catch you on the flip side.
Speaker BThis has been the Business Development Podcast with Kelly Kennedy.
Speaker BKelly has 15 years in sales and business development experience within the Alberta oil and gas industry and founded his own business development firm in 2020.
Speaker BHis passion and his specialization is in customer relationship generation and business development.
Speaker BThe show is brought to you by Capital Business Development, your business development specialists.
Speaker BFor more, we invite you to the website at www.capitalbd.ca.
Speaker Bsee you next time on the Business Development Podcast.